COVID-19 & Zoombombing Resources
Times of crises define who we are. As Tritons, we must embody our principles of community and always practice empathy, compassion and kindness. Today, these principles direct us to look after not only our own wellbeing but also that of our campus and the San Diego community.
Letter from the Chancellor: COVID-19 Campus Update, Commitment to Community
Apr. 1, 2020
During the pandemic, the University of California San Diego continues to uphold our Principles of Community and Nondiscrimination Policy, even in our virtual classrooms and online communities. For these reasons, any form of "Zoom bombing" or cyberbullying will not be tolerated.
Along with our campus partners, which includes the Office for Equity, Diversity, and Inclusion (EDI), and the Office for the Vice Chancellor of Student Affairs (VCSA), we also remain committed to cultivating an academic environment that promotes intellectual curiosity, respect for diverse perspectives, and equitable opportunity in achieving our aspirations through prompt and remedial action in collaboration with our campus partners.
We will meet our commitment with your help.
We encourage you to report any incidents of harassment, bias, and/or discrimination that occur within our virtual spaces using the Report link below, emailing us at ophd@ucsd.edu, or calling us at (858) 534-8298. Reports will be shared with EDI and the VCSA as appropriate.
Report Zoom Bombing here
We also remind you that in lieu of making a report to OPHD our campus partners are here for you as well as we continue to learn how the pandemic will impact our learning community.
Zoom Safety
To remain in line with IT's latest directive, the following steps can be taken to mitigate videoconferencing hijacking threats:
*Do not make meetings or classrooms public. In Zoom, there are two options to make a meeting private:
1. Require a meeting password; instructions here: https://bit.ly/39Ghx85
2. Use the waiting room feature and control the admittance of guests; instructions here: https://bit.ly/2UUik07
*Do change the default setting in Zoom to permit only authenticated users; instructions here: https://bit.ly/2UT9AaA
*Do not share a link to a teleconference or classroom on an unrestricted publicly available social media post. Provide the link directly to specific people.
*Manage screen sharing options. In Zoom, change screen sharing to “Host Only”; instructions here:
https://support.zoom.us/hc/en-us/articles/115005759423?zcid=1231
These steps and more can be found at:
https://blink.ucsd.edu/technology/file-sharing/zoom/safeguards.html
Reporting Resources
Academic Integrity (AI)
AI promotes and supports a culture of academic integrity in order to reinforce quality teaching and learning.
For questions regarding alleged academic integrity violations or non-academic student misconduct occurring at UCSD, please email aio@ucsd.edu or contact AI's Virtual Front Desk (via Zoom).
CARE at SARC (CARE)
CARE is dedicated to creating a safe and respectful community that does not tolerate sexual assault, relationship violence, and stalking. Through policy development and campus wide collaborations, they are committed to providing education and support services that empower students, staff, and faculty.
To request a phone or video appointment with a CARE advocate, please call (858) 534-5793.
For general inquiries and programming updates, please email careinfo@ucsd.edu.
For specific inquiries or concerns about support services during this time, please email careadvocate@ucsd.edu.
*Please note CARE is a confidential resource.
Office of Equity, Diversity, and Inclusion (EDI)
The Council of Chief Diversity Officers at the University of California have provided additional guidelines to assist campus decision makers, faculty, administrators, students and staff on providing supportive, positive, and inclusive campus climates during the COVID-19 crisis.
Office of the Ombuds (Ombuds)
Ombuds provides confidential, neutral, and informal dispute resolution services for members of the UCSD community who seek guidance with the resolution of academic or administrative issues and disputes.
To schedule an appointment with an Ombuds staff member, please call (858) 534-0777.
*Please note Ombuds is a confidential resource.
Office of Student Conduct (OSC)
OSC leads and manages the non-academic student conduct process. They partner with the campus community to administer a fair and educational process, facilitate student growth and development, and maintain the integrity of our community by holding students accountable for policy violations.
To report a student grievance involving a staff member, faculty, or campus office/ department, please complete and submit the Student Grievance form.
UCSD Police Department (UCPD)
To report a crime, please use the UCSD Police Department Online Reporting System. For emergencies, please call 911. For non-emergencies, please call (858) 534-4357.
Additional Resources
Workplace Technology Services/Chief Information Security Officer
Please report as soon as possible with the date, time, meeting host and screen captures of the offending material (if possible) to zoombombing@ucsd.edu. Reports will be investigated and reported to the most appropriate campus unit, including OPHD if it is behavior that constitutes harassment or discrimination.
Federal Bureau of Investigation (FBI)
Reports can be submitted to the FBI's Internet Crime Complaint Center. If a specific threat was made, please use their electronic tip form as well.
Cyberbullying
Tips, Tools & Solutions for Recognizing & Stopping Bullying Online by Melissa Rucker and Claire K. Hall, J.D.
Zoom
When using Zoom, there is a possibility of video-teleconferencing (VTC) hijacking, also known as "Zoom bombing", where a participant uses Zoom’s screensharing or chat features to interrupt and disrupt meetings and classes.
In order to prevent Zoom bombing, we encourage students, staff, and faculty to familiarize themselves with Zoom Meeting Safeguards. We recommend beginning with the steps from IT's latest directive outlined in "Zoom Safety" above.
For in-depth tutorials, Zoom provides additional training resources for all users.
Technical Resources
Information Technology Services (ITS)
For assistance with technical issues regarding instructional technology, networks, security, software, and more, please submit a ticket through the ITS Self-Service Portal.
Campus Notices
Alert: Zoom Bombing Prevention and Reports
Be Prepared: COVID-19 Scams Are Targeting You (Students)
Be Prepared: COVID-19 Scams Are Targeting You (Faculty and Staff)
UCSD leadership and health care experts are actively monitoring the continuing developments of COVID-19 to ensure the ongoing safety of our campus community. The latest updates can be found on the UC San Diego COVID-19 Information page.
