Overview for Staff Employees

We have provided links to a wide variety of policies and procedures that staff may find helpful. There are nondiscrimination policies that outline the university’s commitment to nondiscrimination and list the protected categories, such as race, sex, gender, religion, national origin, etc. For summaries of definitions of harassment and discrimination, please see the FAQ. There are also procedures OPHD uses to help resolve and investigate different types of complaints. For your convenience, we included links to the Principles of Community and to other policies and procedures, such as the Policy on Conflicts of Interest Arising Out of Consensual Relationships and the complaint resolution procedure under PPSM-70. Represented employees may always utilize the grievance process under their collective bargaining agreement or may use OPHD’s process as the first step of the grievance process.

For an overview of the complaint process, see the Complaint Resolution Flow Chart.

You can make a complaint of harassment or discrimination — or simply make an appointment to find out more information — by contacting OPHD.

You can also make a complaint online by using the Report Bias page.

If you want to make a complaint, OPHD can assist you either by

  • Helping to resolve the matter informally.
  • Doing a formal investigation. OPHD investigates by interviewing the parties involved, including witnesses, and evaluates available evidence. OPHD then determines whether the evidence supports a finding that university policy has been violated and issues a written report with the investigative finding. The university administrator responsible for determining an appropriate action or discipline receives the report. The proper administrator may be a College Dean, Provost, Vice Chancellor, Student Conduct Officer, supervisor or other administrator, depending on the allegations and finding.

There is no prescribed sequence — choosing a formal or informal option — so choosing one option first does not prevent a complainant from choosing a different option for resolution later on. The Complaint Resolution Flow Chart shows possible options.

Alternatively, employees may file complaints with the U.S. Department of Education Office for Civil Rights.

Electronically through: https://ocrcas.ed.gov/index.cfm or ocr@ed.gov 

By mail at: U.S. Department of Education Office for Civil Rights, Lyndon Baines Johnson Department of Education Building, 400 Maryland Ave., SW, Washington, DC 20202-1100

By phone at: (800) 421-3481, 800-877-8339 (TDD)

Or through the Department’s San Francisco Office: (415) 486-5555, or ocr.sanfrancisco@ed.gov.

Employees may also file complaints with the California Department of Fair Employment and Housing.

By mail: Please find the appropriate online form at  https://www.dfeh.ca.gov/complaint-process/file-a-complaint/filing-a-complaint-by-mail-2/

By phone at: 800-884-1684 (voice), 800-700-2320 (TTY) or California’s Relay Service at 711

Residents and Fellows can file a complaint related to a medical education program (e.g., for failure to prevent or appropriately respond to sexual harassment) with the Accreditation Council for Graduate Medical Education (ACGME) at https://www.acgme.org/Residents-and-Fellows/Report-an-Issue